It is an unacceptable way of communication. This conveys the message you are not genuinely interested in what the other person is saying, you want to jump to a conclusion and end the conversation. It’s rude to interrupt when someone is talking to you. Wait till your mentee is finished talking before you ask questions or paraphrase. Empathetic listening is a key part of trust-building. It enables you to reduce misunderstandings and reassure your mentee that you’re genuinely attempting to understand them. Ask specific questions to get clarity and paraphrase what is being said to you. Make sure you understand what your mentee is trying to communicate. This will help you stay focused and get all the information. If you find it absolutely difficult to concentrate when your mentee is talking, try repeating their words in your mind. Take notes and practice being mindful when your mentee is talking. Sometimes you get a phone call that you need to answer or the person you “like” at work is talking to a friend on the other side of the door.Īll these activities distract you from being completely present at the moment. You think about the disturbing words your colleague said to you, the next meeting you have to run to, or the groceries you need to pick up on the way home. It’s easy to get distracted by thoughts or external factors when you are not talking. Here are some mindful listening tips that will help you with trust-building: When someone feels that they are being listened to, they develop trust in you. Mindful listening involves techniques that show you are genuinely interested in the other person, understand them, and are empathetic to them. It will become difficult for you both to maintain a good relationship. If your mentee doesn’t trust you, they will be resistant to sharing their problems. Trust is the pillar of a mentoring relationship. People who listen with complete attention are likely to show at least some of the above signs.Īlso read: 5 Useful Tips For A First Time Mentor The Importance of Active Listening in Mentoring
The list of reflective listening techniques contains several verbal and nonverbal signs of listening: Rogers and Farson described this kind of listening as “an important way to bring about changes in people.” Rogers re-named it “Active Listening”, which was first introduced to the world by Dr. The purpose of reflective listening is to acquire more information and understand people or situations before responding.ĭr. Carl Rogers called it, is a skill that can be developed through practice.
Though the ability to listen varies from person to person, reflective listening, as the American psychologist Dr. You show interest in the conversation by maintaining eye contact, nodding, saying words like ‘yes’, ‘okay’, or ‘I know’, and more. You listen with all your senses without being judgemental. That’s why active listening is the key to successful mentoring.Īctive listening is a technique where you completely concentrate on what is being said and observe non-verbal cues like body language. And mentoring is all about understanding your mentee. This means, most of the time we are either distracted, preoccupied with thoughts, or forgetful.īut how do you completely understand somebody when you don’t have your undivided attention to the person? You cannot. Study says we listen only with 25% efficiency. The real question is, how often do you actively listen? When you are communicating with someone, how often do you listen? Every time the other person talks, right? We spend about 70-80% of our day communicating and 55% of that time is dedicated to listening.
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